Riverbank Medical Practice
Janet Street,THURSO,Caithness, KW14 7AR
Complaints Procedure

Complaints Procedure

To help us ensure that we provide the best possible service for our patients this Practice operates a practice based complaints procedure.

If you have any comments, suggestions or complaints to make about any aspect of our service please speak to the receptionist or ask to speak to the Practice Manager who will investigate the matter.

 

NHS Highland also has a Complaints Procedure which can be contacted by post or email.

Complaints Team

NHS Highland

PO Box 5713

Inverness

IV1 9AQ

Email; Complaints.Mailbox@haht.scot.nhs.uk